Background

This article will give an overview of what to look for in HMIS to ensure that family members are enrolled in as a group.

Instructions

In this example, there is a family with 5 household members that should have be enrolled together as a group.

On the Profile page, we see that the household members are associated with their head of household, Mr. Weiner. The Profile page also shows that Mr. Weiner is active in a program.

However, the Programs page shows that Mr. Weiner is enrolled as an individual in this program.

Clicking into the program enrollment, we see that Mr. Weiner has no active group members enrolled and associated with him in this program.

So, although the Profile page shows a linkage between Mr. Weiner and his family members, they are not linked to him in this particular enrollment.

When we check on the other family members in this example we can see that Mrs. Weiner is also active in the program.  However, they are correctly enrolled as a group; the Programs page shows Type: group, and program enrollment shows active members.

Associated Articles

These enrollments must be merged so that all family members are enrolled together in a group. Review our Knowledge Base article on Merging Individual Enrollments into a Group for instructions on how to do so.