Background

Often times there will be issues surrounding clients' record and enrollments, however under no circumstances may client information be shared. Follow these instructions to learn about the ways in which client information should be sent to the HMIS Help Desk. 

Sharing Client Information with HMIS Help Desk

The easiest way to let the HMIS Help Desk know which client and enrollment you need help with is to send us the link to the client’s enrollment

You may also send the Client’s Identifier (along with the name of the Program they are enrolled in and the Client’s Program Start Date), which you can find on the Client’s Profile page under the photo section on the Profile tab: